Privacy Policy

Information we receive

We do not currently provide website accounts or contact forms. If you contact us by email, we may receive your name, email address, organization, profile links and other information you choose to provide.

Our website hosting and security providers may process basic technical information, such as IP address, browser type, requested pages and timestamps, for security and service operation.

How we use information

• Respond to enquiries
• Assess potential brand or creator partnerships
• Communicate about relevant services or projects
• Protect and operate our website and email systems
• Meet applicable legal or regulatory requirements

We do not use enquiry information for unrelated direct marketing without the required notification or consent.

Sharing and service providers

Information may be processed by service providers that support our website, email and security operations. We may also disclose information where required by law or reasonably necessary to protect legal rights.

International processing

Some service providers may process information outside Hong Kong. We take reasonable steps to select reputable providers and limit access to what is necessary.

Retention and security

We retain personal data only for as long as reasonably necessary for the relevant purpose or applicable requirements. We take reasonable measures to protect it against unauthorized or accidental access, loss, erasure or use.

Access and correction

You may contact us to request access to or correction of personal data we hold about you.

Contact and updates

Privacy enquiries: info@merxvia.hk

We may update this policy when our website or data practices change. The effective date above identifies the current version.